eCRM & E-mail Marketing

On its own or as a part of an integrated campaign, email is an easy and effective way to stay in touch with your customers and community, announce events and generate leads. 76design can help you initiate and maintain dialogue with your customers using email as an important component of customer relationship management.

76design helps organizations large and small manage email campaigns through proprietary hosted solutions and through third-party services. 76design's suite of content management tools includes an email campaign management function that connects with lead generation tools and customer relationship management tools.  The result gives our clients flexibility, information and control.

Integration with Salesforce

Salesforce is one of the largest online customer relationship management (CRM) systems. CRM systems such as Salesforce are used by sales teams to coordinate sales efforts and share valuable business intelligence. 76design has experience and the components necessary to integrate with Salesforce. Integrating with Salesforce provides a seamless user-experience for website visitors while exploiting the strength of Salesforce.

Extranet and Member Services

An extranet is a private network that you can use to connect and communicate with stakeholders, clients, committees, media, and so on. An extranet, as important a channel of communication as any other, is typically built as an extension to an overall web and communications strategy. 76design’s content management system contains many components that can be used to build a useful and easy to manage extranets. Some components include:

• Surveys and data acquisition
• Role-based access control and self-management tools
• Media and document repository
• Integrated and segmented email notification systems